These Terms & Conditions govern your access to and use of the itrust88 platform, including all casino, sportsbook, and account services. Please read them carefully before creating an account or placing any wager.
You must be at least 21 years of age to register and use itrust88. We enforce mandatory age verification on all accounts. Minors are strictly prohibited from accessing any itrust88 service.
Each individual may hold only one registered itrust88 account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of balances.
All promotional offers at itrust88 are subject to specific wagering requirements and terms. Bonuses must be used in accordance with the applicable promotion rules, which form part of these Terms.
Withdrawal requests require completed KYC identity verification. itrust88 reserves the right to request additional documentation before processing any withdrawal to any payment method.
itrust88 provides deposit limits, session controls, and self-exclusion tools. Players are encouraged to use these tools. itrust88 may apply mandatory limits if problem gambling indicators are detected.
itrust88 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following notification of amendments constitutes acceptance of the revised Terms.
These Terms & Conditions constitute a legally binding agreement between you ("Member", "User", "You") and itrust88 ("the Platform", "We", "Us"). By creating an account or using any itrust88 service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must not use the platform.
In these Terms & Conditions, the following definitions apply:
2.1 You must be at least 21 years of age to register and use the itrust88 platform. This is an absolute minimum age requirement. itrust88 strictly prohibits access by minors.
2.2 By registering, you confirm that you are of legal gambling age in your jurisdiction and that gambling is not prohibited in the jurisdiction from which you are accessing the platform.
2.3 itrust88 reserves the right to request age verification documentation at any time. Accounts that fail to verify age upon request will be suspended pending review and may be permanently closed.
2.4 Individuals listed on any self-exclusion register, or who have previously been excluded from itrust88 or related platforms, are not eligible to register a new account.
2.5 Employees, contractors, and immediate family members of itrust88 and its affiliated service providers are not eligible to participate in real-money wagering on the platform.
3.1 One Account Per Person. Each individual is permitted to hold only one active itrust88 account. Operating multiple accounts, whether under the same identity or different identities, is a serious breach of these Terms and will result in immediate suspension and potential forfeiture of all balances.
3.2 You are responsible for providing accurate, complete, and current registration information. False or misleading information, including name, date of birth, address, or payment details, constitutes a breach of these Terms.
3.3 You are solely responsible for maintaining the security and confidentiality of your itrust88 account login credentials. You must not share your username or password with any third party. itrust88 accepts no liability for losses arising from unauthorised account access resulting from your failure to maintain credential security.
3.4 You must notify itrust88 immediately upon becoming aware of any unauthorised access to or use of your account.
3.5 KYC Verification. itrust88 is required to conduct Know Your Customer (KYC) verification under its international gaming licence obligations. You agree to provide any requested identity documentation, including government-issued photo identification, proof of address, and proof of payment method, promptly upon request. Failure to complete KYC verification may result in withdrawal processing delays or account suspension.
4.1 All transactions on the itrust88 platform are conducted in Malaysian Ringgit (MYR). No currency conversion fees are applied to standard MYR transactions.
4.2 Accepted deposit methods include Touch n Go eWallet, Boost, Maybank FPX, CIMB FPX, Public Bank FPX, and selected cryptocurrency options. Minimum deposit amounts vary by payment method; current minimums are displayed on the deposit page within the Member account dashboard.
4.3 Withdrawals will be processed to the same payment method used for the corresponding deposit, subject to KYC verification completion. itrust88 reserves the right to require additional verification before processing withdrawal requests above standard thresholds.
4.4 itrust88 does not accept deposits from third-party payment sources. All funds deposited must originate from payment methods registered in the Member's own name.
4.5 itrust88 aims to process eWallet withdrawals within 30 minutes and bank transfer withdrawals within 1–3 business hours under normal operating conditions. These are target timeframes, not guaranteed service levels. Processing times may vary during peak periods or where additional verification is required.
4.6 Funds held in a Member's itrust88 account are not entitled to interest. Player funds are held in accounts segregated from itrust88 operational funds.
5.1 All bonuses, free spins, cashback offers, and promotional rewards offered by itrust88 are subject to specific wagering requirements and terms. The applicable terms for each promotion are published at the time the offer is made available.
5.2 Unless the applicable promotion terms state otherwise, bonus funds must be wagered a specified number of times before they or associated winnings may be withdrawn. The specific wagering multiplier and eligible games are detailed in the promotion's individual terms.
5.3 itrust88 reserves the right to withdraw, modify, or cancel any promotion at any time. In the event of cancellation, any unconverted bonus funds may be removed from the Member's account.
5.4 Bonus abuse, including but not limited to the use of multiple accounts to claim the same offer, exploitation of software errors, or coordinated wagering strategies designed to circumvent bonus terms, will result in forfeiture of bonus funds and associated winnings, and may result in permanent account closure.
5.5 itrust88 reserves the right to reverse bonus awards and recover bonus-derived winnings if it determines, in its reasonable discretion, that a Member has breached the relevant promotion terms.
6.1 All games available on itrust88 are governed by their individual game rules, which are accessible within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms prevail except where the individual game rules specify otherwise.
6.2 itrust88 uses certified random number generator (RNG) systems for all non-live games. All game outcomes are independently audited for fairness. Published return-to-player (RTP) figures reflect long-term statistical averages and do not guarantee individual session outcomes.
6.3 In the event of a technical malfunction, server error, or connectivity failure during a game session, itrust88 reserves the right to void the affected round and refund the wager. itrust88 is not liable for losses resulting from internet connectivity issues on the Member's end.
6.4 Winnings resulting from genuine gameplay errors — including software bugs or incorrectly configured game parameters — are not payable and may be voided by itrust88 upon detection.
6.5 itrust88 reserves the right to impose maximum payout limits on individual games or game categories. Current limits are displayed within the applicable game interface.
7.1 itrust88 is committed to responsible gambling and to the wellbeing of its Members. The platform provides a suite of responsible gaming tools accessible from the Member account dashboard, including deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods, and self-exclusion.
7.2 Members who wish to self-exclude from itrust88 may request self-exclusion of a minimum 6-month duration through the account dashboard or by contacting the support team directly. During a self-exclusion period, itrust88 will use reasonable technical means to prevent the excluded Member from accessing their account.
7.3 itrust88 may apply mandatory responsible gaming controls to an account — including deposit limits or temporary suspension — if it identifies indicators of problem gambling behaviour, without prior notification to the Member.
7.4 All itrust88 services are strictly for adults aged 21 and above. We support international responsible gambling initiatives. Members experiencing gambling-related difficulties are strongly encouraged to seek support.
8.1 The following activities are strictly prohibited on the itrust88 platform:
8.2 Breach of any provision in Section 8 will result in immediate account suspension, forfeiture of all balances (including pending withdrawals), and may be reported to relevant authorities where required by law.
9.1 All content on the itrust88 platform, including but not limited to software, game assets, graphics, logos, trademarks, and written content, is owned by or licensed to itrust88. All rights are reserved.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the itrust88 platform for personal entertainment purposes only. You may not reproduce, modify, distribute, or commercially exploit any itrust88 content without express written permission.
10.1 itrust88 provides its services on an "as is" and "as available" basis. We do not warrant that the platform will be uninterrupted, error-free, or that game outcomes will meet any Member's expectations.
10.2 To the fullest extent permitted by applicable law, itrust88's total liability to any Member arising from use of the platform shall not exceed the total amount deposited by that Member in the 30 days preceding the relevant incident.
10.3 itrust88 is not liable for any indirect, consequential, special, or incidental losses, including loss of profits, loss of data, or loss of opportunity, arising from use of the platform.
11.1 The collection and use of your personal data by itrust88 is governed by the itrust88 Privacy Policy, which forms part of these Terms & Conditions and is incorporated herein by reference.
11.2 By registering an account, you consent to the processing of your personal data as described in the Privacy Policy, including for KYC verification, fraud prevention, and regulatory compliance purposes.
12.1 itrust88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Notification of material changes will be provided through the platform or to your registered email address.
12.2 Your continued use of the itrust88 platform following notification of any amendments constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account and cease use of the platform.
13.1 These Terms & Conditions are governed by the laws applicable under itrust88's international gaming authority licence jurisdiction. Any dispute arising from these Terms that cannot be resolved through itrust88's internal complaints process shall be referred to the appropriate dispute resolution body under the applicable licence.
14.1 If you have any questions regarding these Terms & Conditions, or wish to submit a formal complaint, please contact the itrust88 support team via 24/7 live chat accessible from your account dashboard, or by email at [email protected].
14.2 itrust88 operates a formal internal complaints procedure. Complaints are acknowledged within 24 hours and resolved within 10 business days where possible. If you are unsatisfied with the outcome of the internal complaints process, you may escalate to the relevant dispute resolution body under our international gaming licence.
Our 24/7 support team is available in English and Bahasa Malaysia. Log in to access live chat, or explore the platform's games, sportsbook, and responsible gaming tools.